FAQ Category: FAQ
EMAIL. We are in the office Monday-Fridays and closed Friday evenings-Sundays to successfully run our private events. Emailing is going to be the…
No, our deposits are nonrefundable, but can be transferred to an alternative…
Yes! We take internet safety very seriously. In our contracts we have a specific social media consent form. You can opt in or out.
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We accept cash, Venmo, Zelle, and card (cards incur a 4% processing fee). NO…
Your balance is due before your party starts. You can pay in advance or upon arrival, but your event will not begin until your balance is…
Yes, our package prices remain the same as they include up to a specified number of…
Yes, if you add additional kids to your package you are responsible for the cost even if they do not show. This is because we hire additional staff,…
Yes, you can bring bagels and coffee! We serve pizza at 11:00 AM for our 10:00 AM parties.
Please call or email to inform a staff member and…
Light snacks like chips, fruit/veggie platters, and other similar items are welcome! However, outside pizza, full entrees, and other similar…